One way to innovate governance is through e-government or the use of information and communications (ICT) technology across the public sector to boost the effectiveness, efficiency, and transparency of the government and its entities. E-government is not a new concept. It was introduced in the 1990s, but the use of ICT in government started way back in the 1970s. There are several country models of e-governments. Notable examples include the Canadian and Estonian models, which have been successful in providing seamless government services. Developing countries around the world, despite their limited resources, have also adopted e-government but with limited success. These failures can be attributed to barriers that hinder the implementation of e-government solutions, such as digital divide, absence of a proper legal framework, and ICT infrastructure issues. In the Philippines, e-government initiatives began in the 2000s with the adoption of the Government Information Systems Plan. Other notable initiatives include the e-Commerce Act, the Government Procurement Reform Act, and the Data Privacy Act. Despite these, the country has not fully harnessed the potentials of ICT to improve public governance. The COVID-19 pandemic has exposed the county’s long-standing challenges in using ICT in addressing governance and service delivery problems. Using e-government solutions to innovate public sector governance in the new normal is among the topics featured in this year’s Development Policy Research Month (DPRM) celebration.